Frequently Asked Questions
Everything you need to know about shopping with Manzzeli
What are the available payment methods?
We offer a variety of secure payment options including credit/debit cards (Visa, Mastercard), cash on delivery (COD), and flexible installment plans through our banking partners.
How long does shipping take?
Delivery times vary depending on your location and the specific product. Standard items typically arrive within 3-7 business days, while customized furniture pieces may take 10-21 business days.
What is your return policy?
You can return most items within 14 days of delivery, provided they are in their original condition and packaging. Please note that custom-made or assembled furniture may be subject to specific return restrictions.
Do you offer a warranty on furniture?
Yes, most of our furniture products come with a manufacturer's warranty ranging from 1 to 5 years, covering structural defects and craftsmanship.
Can I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on our website to monitor your shipment's progress in real-time.
Do you provide assembly services?
Yes, we offer professional assembly services for furniture items. You can select this option during checkout, and our expert team will handle the setup upon delivery.